Category: ClearBalance Blog

KHN: Hospital bad debt climbs as coverage costs are shifted onto workers

19% of employer-covered workers were enrolled in high-deductible plans last year August 13, 2013 The rise of high-deductible health plans has left many patients unable to pay their full medical bills, causing bad debt levels to climb at some hospitals, Kaiser Health News‘ “Capsules” blog reports. The Financial Leadership Council’s Sarah Gabriel explains how to … Continue reading “KHN: Hospital bad debt climbs as coverage costs are shifted onto workers”

Improving the Overall Experience Begins Even before a Patient Enters a Hospital’s Front Door

A recent article in the Los Angeles Times underscores the intensified focus that healthcare providers are placing on optimizing the patient experience, particularly as federal payments to hospitals become tied to patient satisfaction scores. According to the LA Times July 21 article, “Under the national healthcare overhaul, patient experiences matter. Federal payments are being tied to surveys … Continue reading “Improving the Overall Experience Begins Even before a Patient Enters a Hospital’s Front Door”