Category: ClearBalance Blog

Millennials Force Healthcare in Digital Direction

Millennials raised in the digital age with the convenience of online services are driving healthcare providers to change how they engage with patients and improve the customer service aspect of care. While older generations value in-person communication and cultivating relationships with medical professionals, millennials desire a different approach. Accustomed to instant gratification, millennials don’t want … Continue reading “Millennials Force Healthcare in Digital Direction”

Finance Still Tops List of Hospital CEO Concerns

Healthcare reform implementation falls off the list of top 10 concerns in annual ACHE survey The pendulum continues to swing back toward financial. Releasing its annual list of hospital CEOs’ top concerns, the American College of Healthcare Executives (ACHE) president Deborah Bowen says senior leaders “have their eye on their organizations’ financial strategy, and they … Continue reading “Finance Still Tops List of Hospital CEO Concerns”