Category: Recent News

UPMC Pinnacle Revenue Cycle Team Creates Positive Patient Financial Experience

A Focus on Patient Engagement Enhances Satisfaction and Financial Performance Harrisburg, Penn., June 24, 2019 – UPMC Pinnacle has undergone significant operational changes, including overhauling its revenue cycle IT system and adding new facilities throughout south central Pennsylvania. In September 2017, the health system joined UPMC. Throughout UPMC Pinnacle’s history, the Revenue Cycle team continues … Continue reading “UPMC Pinnacle Revenue Cycle Team Creates Positive Patient Financial Experience”

Patient Financing Newcomers See Significant Impact in Less Than a Year

(L-R) HFMA’s Todd Nelson, Patrice Taleff, UPMC Pinnacle, Karen Hoffman, CentraCare Health, Stacey Russell, MaineGeneral Health and Pete Thompson, ClearBalance ClearBalance Honors CentraCare Health and MaineGeneral Health for Improved Revenue Cycle and Patient Satisfaction Metrics  SAN DIEGO, June 24, 2019 – CentraCare Health in Minnesota and MaineGeneral Health in Maine have been named 2019 Patient Financing … Continue reading “Patient Financing Newcomers See Significant Impact in Less Than a Year”

Physician Practices Offer ClearBalance Financing Program to Boost Patient Experience and Loyalty

SAN DIEGO – June 10, 2019 –Until recently, medical groups and primary care physicians were largely immune to consumer forces of convenience and affordability that have affected hospitals and health systems. That’s because physicians historically enjoyed “repeat business” through generations of people who found familiarity and comfort with their longtime family physician. However, that’s all … Continue reading “Physician Practices Offer ClearBalance Financing Program to Boost Patient Experience and Loyalty”