HADDAM, Conn., April 22, 2013 — More Americans are finding themselves covered by high-deductible health plans, creating an out-of-pocket balance at the time of care that they cannot afford. This trend is leading many healthcare providers to seek solutions that increase net recovery for balance-after-insurance accounts, while still striving to improve the patient experience.
In fact, a report recently released by Towers Watson finds that employees’ share of premiums increased 8.7 percent between 2012 and 2013. Moreover, out-of-pocket expenses continue to rise — up by 15 percent over the last two years.
Vince Koch, ClearBalance vice president—regional sales manager, will address the Connecticut Chapter of AAHAM during its Spring Conference this Friday, April 26, offering best practices from top-tier health systems aimed at increasing net recovery from patient-pay accounts receivable, streamlining point-of-service collection efforts and improving patient satisfaction scores.
“Healthcare executives have been shifting their focus to point-of-service collections,” Koch said. “By leveraging the right technology and offering multiple payment options, health systems can collect more from patients while improving patient satisfaction — a true ‘win-win’ outcome.”
ClearBalance is the premier provider of patient-friendly loan programs. Equally important, the ClearBalance loan program helps healthcare providers achieve their mission of increasing patient satisfaction. ClearBalance maintains its corporate office in San Diego, Calif., with regional sales offices throughout the United States. For more information about the ClearBalance program, visit www.ClearBalance.org.