ClearBalance Introduces Craig Webster as New Chief Information Officer

Posted on: May 1, 2013

SAN DIEGO, May 1, 2013 — Healthcare industry executive Craig Webster has been appointed chief information officer of ClearBalance, the healthcare industry’s fastest-growing provider of patient-friendly loans.

During his career, Webster has accumulated an impressive blend of IT and revenue cycle experience, having previously served in a variety of senior-level positions at MedAssets and at XactiMed.

“Craig’s revenue cycle background, combined with his technological expertise, provides a powerful foundation for our company to further automate and streamline its operations, driving value for providers and patients alike,” said Mitch Patridge, ClearBalance chief executive officer.

While at MedAssets, Webster most recently held the position of senior vice president, revenue cycle technology operations. In this role, he was responsible for leading the revenue cycle technology division, including technical services, enterprise data management, and payor and compliance services.  Webster also supported the rollout of two MedAssets products, Collection Management and Access Integrity.

At XactiMed, Webster reengineered the XClaim platform to improve its performance and supported the launch of two new products that continue to operate on this platform.

“I’m excited about joining a company that is focused on improving the patient experience and provides a solution to hospitals that is easy to implement and easy to manage,” Webster said.  “ClearBalance’s focus on patient satisfaction is key to driving its success and rapid growth and my objective is to steer the company’s technology in a direction that can support such a high growth market.

“By improving ClearBalance’s technology stack, we will look to offer new services to existing clients while increasing our ability to scale the current infrastructure to meet growth demands.  We will also continue to focus on services that improve the patient experience,” he explained.

A graduate of the University of Texas at Austin, Webster is based in the company’s corporate headquarters in San Diego.

About ClearBalance

ClearBalance is the premier provider of patient-friendly loan programs. Since 1992, ClearBalance has helped its healthcare clients streamline the revenue cycle and efficiently resolve patient balances. Equally important, the ClearBalance loan program helps healthcare providers achieve their mission of increasing patient satisfaction. ClearBalance maintains its corporate office in San Diego, Calif., with regional sales offices throughout the United States. For more information about the ClearBalance program, visit