SAN DIEGO, May 10, 2012 — CSI Financial Services announced that its ClearBalance® patient-friendly loan program will be utilized at three additional Florida Hospital locations. The ClearBalance program provides patients with an affordable option to pay their out-of-pocket hospital expenses.
Florida Hospital, a partner of ClearBalance since 2007, has enjoyed success with the ClearBalance loan program, leading to its implementation at the three new hospital locations. Specifically, the utilization of ClearBalance has resulted in increased patient satisfaction and a reduction in bad debt.
ClearBalance patient-friendly loans are now available at the following additional Florida Hospital locations in the greater Tampa area:
- Florida Hospital North Pinellas
- Florida Hospital Carrollwood
- Florida Hospital Tampa
“The ClearBalance program has been an asset to Florida Hospital in improving patient satisfaction by offering a longer-term solution for patients to meet their financial obligation,” said Coy Ingram, Regional Director of Patient Financial Services for Florida Hospital’s Tampa Bay Division.
“Delivering true patient satisfaction means extending our reach to make sure patients have an affordable way to pay their out-of-pocket hospital expenses. Like our sister facilities, the Florida Hospital Tampa Bay Division will utilize the ClearBalance program as a key ingredient in our recipe for true patient satisfaction,” he added.
“We have provided loans for many thousands of Florida Hospital patients and are excited to expand our offering so that even more patients may participate in, and benefit from, the ClearBalance program,” said Mitch Patridge, CSI’s chief executive officer.
ClearBalance is a patient-friendly program designed to help alleviate the pressure of oftentimes-unexpected medical bills by providing an affordable repayment option. Through the ClearBalance program, patients will have the opportunity to receive a long-term payment option featuring low monthly payments.
Patridge noted that the ClearBalance program is supported by the company’s best-in-class customer service center, ensuring patients are treated with honesty, fairness and compassion.
The ClearBalance program allows patients to quickly qualify for a patient-friendly bank loan, as well as easily consolidate multiple account balances and even combine accounts for family members. Patients can pay their monthly bill via mail, phone, Internet or automatic debit. Importantly, the ClearBalance program has no annual fees or prepayment penalties.
About CSI Financial Services
CSI Financial Services is the premier provider of patient loan programs. Since 1992, CSI has helped its healthcare clients streamline the revenue cycle and efficiently collect patient balances. Equally important, the ClearBalance loan program helps healthcare providers achieve their primary mission of increasing patient satisfaction. CSI maintains its corporate office in San Diego, Calif., with regional sales offices throughout the United States. For more information about the ClearBalance program, visit www.ClearBalance.org.