Innovative Patient Loan Programs

Hospitals and health systems must adapt to a Two-Payer market, where collecting patient pay is critical to make up for continued declines in government and commercial payer reimbursement. ClearBalance is the industry leader in maximizing patient pay reimbursement. ClearBalance offers consumer-friendly patient loan programs designed to fit the unique needs of hospitals and health systems nationwide:

  • Zero-interest or low-interest revolving lines of credit
    • Zero Interest Fixed – Interest-free for a predetermined payment period; no annual fees
    • Zero Interest Flex – Interest-free for a flexible payment period; no annual fees or late fees
    • EZ Flex – Low interest rate with no annual fees
  • Comprehensive planning, training and implementation for registration, patient access, eligibility and your business office
  • Patient engagement and marketing programs
  • Ongoing program performance reporting, analysis and optimization
  • A proprietary portal (ClearPath) enabling instant account submission
  • Free integration with e-cashiering, estimation and patient registration and accounting tools
  • Patient Experience Center, owned and operated by ClearBalance, that is focused entirely on health care and dedicated to treating your patients fairly, respectfully and with compassion as they repay their hospital bill

How Hospitals and Health Systems Benefit

  • Reduce bad debt while increasing operating income
  • Receive immediate payment, accelerating cash flow, increasing days cash-on-hand and decreasing A/R days
  • Increase staff and physician satisfaction with logical hospital bill payment solutions they easily provide to patients
  • Improve patient satisfaction and loyalty by enhancing the consumer’s financial experience with your system

How Your Patients Benefit

  • Patients may qualify regardless of credit history
  • Affordable monthly payments
  • No prepayment penalties or annual fees
  • The ability to combine existing accounts and add future medical bills into one easily understood and managed statement
  • Interaction with Patient Experience Center professionals who are committed to ensuring a positive experience and helping your patients

ClearBalance Performance Guarantee

The ClearBalance performance guarantee gives you certainty. We’re certain that our patient financing solutions can increase your revenue and patient satisfaction. It’s simple. If we don’t exceed your expectations we will rebate our servicing fee.

Find out more about ClearBalance Solutions: