Recent News

UPMC Pinnacle Revenue Cycle Team Creates Positive Patient Financial Experience

A Focus on Patient Engagement Enhances Satisfaction and Financial Performance Harrisburg, Penn., June 24, 2019 – UPMC Pinnacle has undergone significant operational changes, including overhauling its revenue cycle IT system and adding new facilities throughout south central Pennsylvania. In September 2017, the health system joined UPMC. Throughout UPMC Pinnacle’s history, the Revenue Cycle team continues to ...
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Patient Financing Newcomers See Significant Impact in Less Than a Year

(L-R) HFMA’s Todd Nelson, Patrice Taleff, UPMC Pinnacle, Karen Hoffman, CentraCare Health, Stacey Russell, MaineGeneral Health and Pete Thompson, ClearBalance ClearBalance Honors CentraCare Health and MaineGeneral Health for Improved Revenue Cycle and Patient Satisfaction Metrics  SAN DIEGO, June 24, 2019 – CentraCare Health in Minnesota and MaineGeneral Health in Maine have been named 2019 Patient Financing Top Performers ...
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Physician Practices Offer ClearBalance Financing Program to Boost Patient Experience and Loyalty

SAN DIEGO – June 10, 2019 –Until recently, medical groups and primary care physicians were largely immune to consumer forces of convenience and affordability that have affected hospitals and health systems. That’s because physicians historically enjoyed “repeat business” through generations of people who found familiarity and comfort with their longtime family physician. However, that’s all ...
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Greater Need for Long-Term Patient Financing Results in Multiple Health Systems Selecting ClearBalance

ClearBalance records another strong year of growth for its patient financing solution in 2018 SAN DIEGO, Jan. 9, 2019 – Confirming that consumers increasingly want and need long-term patient financing to cover their out-of-pocket medical expenses, several new health systems began offering the ClearBalance® zero-interest patient financing program in 2018. Adding to their ranks were ClearBalance ...
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Consumers Expect Long-Term Patient Financing to Help Afford Care

  Patients Share and Compare Financial Experience Stories SAN DIEGO, Dec. 11, 2018 – Just as consumers shop for the right care experience, now they think about the financial experience, too. According to the ClearBalance® 2018 Healthcare Consumerism study, 79 percent of respondents will ask their provider about payment options. What’s more, 94 percent expect their provider ...
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ClearBalance ROI Value Model Receives HFMA Peer Review Designation for Fourth Consecutive Year

Posted by Healthcare Financial Management Association Chicago, IL, Sept. 17, 2018 (GLOBE NEWSWIRE) — The Healthcare Financial Management Association (HFMA) today announced that, following rigorous review, ClearBalance® has once again achieved the “Peer Reviewed by HFMA®” designation for its ROI Value Model™. The ClearBalance ROI Value Model identifies a healthcare provider’s cost to collect patient pay and ...
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Hackensack Meridian Health, Novant Health, VCU Health, Mosaic Life Care Named Top Winners for Patient Financing Performance

ClearBalance Honors Health Systems that Balance Patient Pay Affordability and Revenue Cycle Improvement SAN DIEGO, June 25, 2018 — Hackensack Meridian Health in New Jersey, Novant Health in North Carolina, VCU Health in Virginia and Mosaic Life Care in Missouri are top winners in the 2018 ClearBalance® Patient Financing Performance awards. The annual awards program is ...
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Focus on Patient Reimbursement Remains High Priority

More Health Systems Turn to ClearBalance Patient Financing SAN DIEGO, June 4, 2018 – Maximizing patient reimbursement is a No. 1 priority, according to 57 percent of health system leaders responding to a patient pay trends survey by Vantedge Research and ClearBalance®. And 54 percent regard patient loyalty as important to solidifying future market share. As ...
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ClearBalance Builds on Patient Loan Demand with New Division

New Group Anticipates Changing Dynamics of Patient Pay SAN DIEGO, Jan. 22, 2018 –Health systems today must balance patient reimbursement with consumer expectations for an affordable, retail-like experience. There’s much at stake for a patient pay strategy that differentiates a health system and creates loyal consumers. ClearBalance® has created a new division, Customer Success and Innovation, to ...
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Healthcare Loan Program Helps Create Captured Consumer

Patient Cost of Care is Top of Mind SAN DIEGO – Healthcare organizations that offer and promote long-term financing to help patients pay their cost of care stand a better chance of increasing market share and preventing network leakage. According to the third annual Healthcare Consumerism study sponsored by ClearBalance®, 90 percent of patients/consumers surveyed likely ...
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