Pensacola, Fla., Oct. 4, 2013 – Sacred Heart Health System is now offering its patients an interest-free loan program called ClearBalance®, giving patients an affordable option to pay their out-of-pocket hospital expenses over an extended period. The ClearBalance program has been made available to patients at Sacred Heart’s three hospitals in Pensacola, Miramar Beach and Port St. Joe.
Benefits of the ClearBalance program include:
- Low monthly payments with flexible terms
- Patient pays no interest
- Patient pays no late fees
- A dedicated customer service center focused on patient satisfaction
“We know an increasing number of our patients are faced with high deductibles and higher co-pays on their insurance plans. So we were looking for a better way to help them afford the care they need,” said Susan Davis, president and CEO of Sacred Heart Health System.
She added: “Our concern for the well-being of our patients does not end at the time of their discharge. We understand many people are facing financial hardships and that healthcare is expensive. The ClearBalance program helps our patients meet their healthcare needs and deal with unexpected hospital bills, while making it easier for them to manage their out-of-pocket expenses.”
ClearBalance CEO Mitch Patridge says the company’s customer service center and flexible patient-friendly loans are key ingredients to the program’s appeal to both healthcare providers and consumers.
“Sacred Heart Health System is focused on delivering an exceptional patient experience and achieving the highest level of patient satisfaction throughout the continuum of care, including the billing process,” Patridge said. “We’re proud to have ClearBalance selected as part of Sacred Heart’s commitment to patient satisfaction.”
The ClearBalance program allows all patients – regardless of credit score – to easily and quickly qualify for a patient-friendly bank loan. Additional balances and family member accounts may be added, and the patient will receive only one easy-to-read monthly statement.
ClearBalance is the premier provider of patient-friendly loan programs. Since 1992, ClearBalance has helped its healthcare clients streamline the revenue cycle and efficiently resolve patient balances. Equally important, the ClearBalance loan program helps healthcare providers achieve their mission of increasing patient satisfaction. ClearBalance maintains its corporate office in San Diego, Calif., with regional sales offices throughout the United States. For more information about the ClearBalance program, visit www.ClearBalance.org or call Bruce Weintraub at 858.200.9208.
About Sacred Heart Health System
Sacred Heart Health System provides high-quality, compassionate health care to communities across Northwest Florida and South Alabama. Sacred Heart operates three hospitals, a skilled nursing facility, five outpatient health centers and a network of about 150 physicians with offices in eight counties. Sacred Heart Health System is one of the largest employers in Northwest Florida with about 4,000 employees and more than 600 affiliated physicians. Sacred Heart’s hub is a 466-bed acute care facility located in Pensacola, Florida, which includes Sacred Heart Hospital, Sacred Heart Children’s Hospital, and Sacred Heart Women’s Hospital. The Health System also includes Sacred Heart Hospital on the Emerald Coast, a 58-bed hospital in Walton County, and Sacred Heart Hospital on the Gulf, a 19-bed hospital and a medical office building in Port St. Joe, Florida. Sacred Heart is affiliated with Bay Medical Sacred Heart hospital in Panama City and it is a member of Ascension Health, the nation’s largest system of nonprofit, Catholic health care facilities.