Our Story

Patients are consumers who have a voice and choice in their healthcare experience. They expect financing options to repay their out-of-pocket costs and they’ll compare their financial experience with their friends’ experiences. ClearBalance® HealthCare has been at the forefront of creating a positive patient financial experience for nearly 30 years, always evolving to set and deliver a high bar for a patient relationship that is compassionate, convenient and keeps your organization top-of-mind the next time he, she or a loved one needs care. Keeping patients engaged to repay their medical costs also means we improve financial performance for you. ClearBalance features the only HFMA Peer Reviewed ROI Value Model™, which sets nationally recognized benchmarks for long-term patient financing performance. We maintain the industry’s highest repayment rate and ClearBalance health system partners see an average 260 percent ROI within 12 months.