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  • Best in Klas Patient Financial Services 2021
  • Peer Reviewed by HFMA
  • Black Book

Awards & Certifications

Raising the bar for service and value

As more consumers find it difficult to afford healthcare, revenue cycle leaders are evolving their strategy for the patient financial experience. At ClearBalance HealthCare®, we have taken the lead to elevate industry standards and set our sights — and the bar — high to improve health systems’ financial performance while helping consumers pay their bills.

Healthcare analysts recognize patient financing services as a key focus and have shined a spotlight on vendor performance and customer satisfaction. ClearBalance is the first choice for patient financing solutions.

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Best in Klas Patient Financial Services 2021

Best in KLAS Patient Financial Services

Score criteria comprises the ability to exceed expectations.

ClearBalance outpaced other vendors in multiple categories, including:
• Achieves tangible outcomes
• Exceeds expectations
• Money’s worth
• Executive engagement
• Overall satisfaction

Peer Reviewed by HFMA

ROI Value Model™: the only nationally recognized patient financing benchmark tool

Recognized 2015 – 2021

ClearBalance HealthCare features the only HFMA Peer Reviewed ROI Value Model™, which sets nationally recognized benchmarks for long-term patient financing performance. We maintain the industry’s highest repayment rate, and our health system partners see an average 260% ROI within 12 months.

Black Book

Customer-rated #1 by Black Book Market Research

Recognized 2020 – 2021

Health system revenue cycle leaders rated their patient financing vendors on these criteria:
• Strategic alignment of services
with the health system’s mission and goals
• Innovation and optimization
• Trust and accountability
• Integration
• Service scalability
• Expertise
• Process improvement

“ClearBalance HealthCare excels in driving outcomes. Clients receive more patient payments … and they do this while earning positive reviews from patients.”

KLAS Research

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