Awards & Certifications
Raising the bar for service and value
As more consumers find it difficult to afford healthcare, revenue cycle leaders are evolving their strategy for the patient financial experience. At ClearBalance HealthCare®, we have taken the lead to elevate industry standards and set our sights — and the bar — high to improve health systems’ financial performance while helping consumers pay their bills.
Healthcare analysts recognize patient financing services as a key focus and have shined a spotlight on vendor performance and customer satisfaction. ClearBalance is the first choice for patient financing solutions.
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Best in KLAS Patient Financial Services
Recognized 2021 – 2022
Score criteria comprises the ability to exceed expectations.
ClearBalance outpaced other vendors in multiple categories, including:
• Achieves tangible outcomes
• Exceeds expectations
• Money’s worth
• Executive engagement
• Overall satisfaction
ROI Value Model™: the only nationally recognized patient financing benchmark tool
Recognized 2015 – 2022
ClearBalance HealthCare features the only HFMA Peer Reviewed ROI Value Model™, which sets nationally recognized benchmarks for long-term patient financing performance. We maintain the industry’s highest repayment rate, and our health system partners see an average 260% ROI within 12 months.
HITRUST CSF Certified
Recognized 2021 – 2022
HITRUST CSF Certified status demonstrates ClearBalance has met key regulations and industry-defined requirements and is appropriately managing risk. This achievement places us in an elite group of organizations worldwide that have earned this certification.
“ClearBalance HealthCare excels in driving outcomes. Clients receive more patient payments … and they do this while earning positive reviews from patients.”
