KLAS Patient Financial Experience Report Highlights Patient Financing Programs SAN DIEGO –Jan. 13, 2021 – Patient financing solutions from ClearBalance HealthCare® received the highest performance score, according to healthcare providers interviewed by KLAS® Research. In its premiere report, The Patient Financial Experience, ClearBalance achieved a customer satisfaction score of 91.1 (out of 100), the highest […]
By Bruce Haupt Patient financing still may be a niche component of healthcare revenue cycle, but it’s gained traction and visibility during the past few years. That’s because more health systems realize patient pay is a necessary pillar of the three-legged reimbursement stool. Healthcare analysts understand this, too, with Black Book Market Research and KLAS […]
Name: Laurie Heavey, VP, Marketing CentraCare is an eight-hospital health system in central Minnesota and a back-to-back winner of the ClearBalance® Top Performer award. Sherri Liebl, Executive Director of Revenue Cycle, recently spoke with Susan Morse, Managing Editor at HIMSS Media. During their HIMSS TV interview, Sherri shared six strategies to engage patients amid COVID-19. […]
ClearBalance and HFMA Host Virtual Awards Program to HonorTop-Performing Health Systems SAN DIEGO – June 29, 2020 – Making care affordable for patients has never been more important than it is today. For the sixth consecutive year, ClearBalance® HealthCare has recognized several health systems for their ability to use its patient financing services to greatly […]
Slowly but surely, hospitals and health systems have begun opening their doors for elective, essential surgeries that had been shuttered by COVID-19 care priority. Understandably, patients have been reluctant to return, driven partly by safety concerns as well as new concerns about their out-of-pocket costs. The question then is: If you open the doors, what […]
By Laurie Heavey, VP Marketing March 23, 2020, marks 10 years since the Affordable Care Act (ACA) was signed into law. Public opinion still is divided about the ACA’s results toward true healthcare reform. In fact, during the past decade, the Kaiser Family Foundation (KFF) has conducted 102 public opinion polls that show many views […]
SAN DIEGO, Jan. 27, 2020 – U.S. out-of-pocket healthcare spend, including consumer copayments, deductibles and spending not covered by insurance, was more than $375 billion in 2018, according to the Centers for Medicare & Medicaid Services (CMS). CMS projects 43 percent growth in patient out-of-pocket financial responsibility between now and 2027. Increasing consumer responsibility for […]
By Bruce Haupt, President & CEO The new decade is here. In 2020, we can expect healthcare pricing and affordability to take center stage as the presidential race kicks into gear. With the focus on affordable healthcare, we have an opportunity to help people who are most vulnerable manage to pay for the healthcare they […]
By Laurie Heavey, VP Strategic Marketing We all know that patients carry more of the payment burden for their medical care. And with so much negative publicity about sending patients to bad debt collections, health systems need to manage a delicate balance between collecting what they’re rightfully owed and giving patients reasonable payment options. The […]