Seven Health Systems See Financial Performance and Patient Satisfaction Gains with Patient Financing
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ClearBalance and HFMA Host Virtual Awards Program to HonorTop-Performing Health Systems SAN DIEGO – June 29, 2020 – Making care affordable for patients has never been more important than it is today. For the sixth consecutive year, ClearBalance® HealthCare has recognized several health systems for their ability to use its patient financing services to greatly […]
If You Open the Doors, Will They Come?
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Slowly but surely, hospitals and health systems have begun opening their doors for elective, essential surgeries that had been shuttered by COVID-19 care priority. Understandably, patients have been reluctant to return, driven partly by safety concerns as well as new concerns about their out-of-pocket costs. The question then is: If you open the doors, what […]
How the ACA Has Spurred the Need for Patient Financing
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By Laurie Heavey, VP Marketing March 23, 2020, marks 10 years since the Affordable Care Act (ACA) was signed into law. Public opinion still is divided about the ACA’s results toward true healthcare reform. In fact, during the past decade, the Kaiser Family Foundation (KFF) has conducted 102 public opinion polls that show many views […]
Patient Financing Moves from Nice to Have to Need to Have
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SAN DIEGO, Jan. 27, 2020 – U.S. out-of-pocket healthcare spend, including consumer copayments, deductibles and spending not covered by insurance, was more than $375 billion in 2018, according to the Centers for Medicare & Medicaid Services (CMS). CMS projects 43 percent growth in patient out-of-pocket financial responsibility between now and 2027. Increasing consumer responsibility for […]
How Healthcare Remains True to Its Mission — Providing Affordable Healthcare for All
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By Bruce Haupt, President & CEO The new decade is here. In 2020, we can expect healthcare pricing and affordability to take center stage as the presidential race kicks into gear. With the focus on affordable healthcare, we have an opportunity to help people who are most vulnerable manage to pay for the healthcare they […]
A Call to Action 20 Years After “To Err Is Human” – Getting to Zero Patient Bad Debt
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By Laurie Heavey, VP Strategic Marketing We all know that patients carry more of the payment burden for their medical care. And with so much negative publicity about sending patients to bad debt collections, health systems need to manage a delicate balance between collecting what they’re rightfully owed and giving patients reasonable payment options. The […]
UPMC Pinnacle Revenue Cycle Team Creates Positive Patient Financial Experience
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A Focus on Patient Engagement Enhances Satisfaction and Financial Performance Harrisburg, Penn., June 24, 2019 – UPMC Pinnacle has undergone significant operational changes, including overhauling its revenue cycle IT system and adding new facilities throughout south central Pennsylvania. In September 2017, the health system joined UPMC. Throughout UPMC Pinnacle’s history, the Revenue Cycle team continues […]
Patient Financing Newcomers See Significant Impact in Less Than a Year
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(L-R) HFMA’s Todd Nelson, Patrice Taleff, UPMC Pinnacle, Karen Hoffman, CentraCare Health, Stacey Russell, MaineGeneral Health and Pete Thompson, ClearBalance ClearBalance Honors CentraCare Health and MaineGeneral Health for Improved Revenue Cycle and Patient Satisfaction Metrics SAN DIEGO, June 24, 2019 – CentraCare Health in Minnesota and MaineGeneral Health in Maine have been named 2019 Patient Financing […]
Physician Practices Offer ClearBalance Financing Program to Boost Patient Experience and Loyalty
Posted onSAN DIEGO – June 10, 2019 –Until recently, medical groups and primary care physicians were largely immune to consumer forces of convenience and affordability that have affected hospitals and health systems. That’s because physicians historically enjoyed “repeat business” through generations of people who found familiarity and comfort with their longtime family physician. However, that’s all […]