What Do Consumers Expect for Patient Financing Post Pandemic?

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Like all businesses, healthcare organizations are focused on revenue recovery in 2021 and 2022, with a key being how to recover volume in all care settings. Patients are at the center of this rebound. As healthcare providers adapt their business model post-pandemic, they must influence consumer behavior – both to generate a willingness to return […]

ClearBalance Rates as Highest Performing Patient Financing Program

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KLAS Patient Financial Experience Report Highlights Patient Financing Programs SAN DIEGO –Jan. 13, 2021 – Patient financing solutions from ClearBalance HealthCare® received the highest performance score, according to healthcare providers interviewed by KLAS® Research. In its premiere report, The Patient Financial Experience, ClearBalance achieved a customer satisfaction score of 91.1 (out of 100), the highest […]

ClearBalance HealthCare Rates #1 as Healthcare Analysts Shine a Spotlight on Patient Financing

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By Bruce Haupt Patient financing still may be a niche component of healthcare revenue cycle, but it’s gained traction and visibility during the past few years. That’s because more health systems realize patient pay is a necessary pillar of the three-legged reimbursement stool. Healthcare analysts understand this, too, with Black Book Market Research and KLAS […]

How to Support and Engage Patients During COVID-19

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Name: Laurie Heavey, VP, Marketing CentraCare is an eight-hospital health system in central Minnesota and a back-to-back winner of the ClearBalance® Top Performer award. Sherri Liebl, Executive Director of Revenue Cycle, recently spoke with Susan Morse, Managing Editor at HIMSS Media. During their HIMSS TV interview, Sherri shared six strategies to engage patients amid COVID-19. […]

Seven Health Systems See Financial Performance and Patient Satisfaction Gains with Patient Financing

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ClearBalance and HFMA Host Virtual Awards Program to HonorTop-Performing Health Systems SAN DIEGO – June 29, 2020 – Making care affordable for patients has never been more important than it is today. For the sixth consecutive year, ClearBalance® HealthCare has recognized several health systems for their ability to use its patient financing services to greatly […]

If You Open the Doors, Will They Come?

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Slowly but surely, hospitals and health systems have begun opening their doors for elective, essential surgeries that had been shuttered by COVID-19 care priority. Understandably, patients have been reluctant to return, driven partly by safety concerns as well as new concerns about their out-of-pocket costs. The question then is: If you open the doors, what […]