Like all businesses, healthcare organizations are focused on revenue recovery in 2021 and 2022, with a key being how to recover volume in all care settings. Patients are at the center of this rebound. As healthcare providers adapt their business model post-pandemic, they must influence consumer behavior – both to generate a willingness to return […]
Erika Grotto, editor and host of HFMA’s Voices in Healthcare Finance podcast, sat down with ClearBalance HealthCare® VP of Marketing, Laurie Heavey, to discuss revenue cycle priorities for patient out-of-pocket costs. ClearBalance’s patient financing solution, which recently was named Best in KLAS for patient financial services, offers hospitals and health systems a proven, consumer-centric solution […]
SAN DIEGO – Feb. 2, 2021– ClearBalance HealthCare® has been named Best in KLAS for patient financial services in 2021, based on independently verified customer feedback from KLAS Research. Best in KLAS signifies that revenue cycle leaders regard ClearBalance HealthCare to be the leader in patient financing solutions. The designation comes on the heels of […]
SAN DIEGO – Jan. 26, 2020 – Faced with continued, mounting AR and fewer staff to manage patient balances, revenue cycle leaders are rethinking their strategy for patient financial management. According to a HFMA Pulse survey, the top two priorities for patient engagement are offering more payment alternatives (52.6%) and providing more self-service options (52.2%). […]
KLAS Patient Financial Experience Report Highlights Patient Financing Programs SAN DIEGO –Jan. 13, 2021 – Patient financing solutions from ClearBalance HealthCare® received the highest performance score, according to healthcare providers interviewed by KLAS® Research. In its premiere report, The Patient Financial Experience, ClearBalance achieved a customer satisfaction score of 91.1 (out of 100), the highest […]
By Bruce Haupt Patient financing still may be a niche component of healthcare revenue cycle, but it’s gained traction and visibility during the past few years. That’s because more health systems realize patient pay is a necessary pillar of the three-legged reimbursement stool. Healthcare analysts understand this, too, with Black Book Market Research and KLAS […]
Name: Laurie Heavey, VP, Marketing CentraCare is an eight-hospital health system in central Minnesota and a back-to-back winner of the ClearBalance® Top Performer award. Sherri Liebl, Executive Director of Revenue Cycle, recently spoke with Susan Morse, Managing Editor at HIMSS Media. During their HIMSS TV interview, Sherri shared six strategies to engage patients amid COVID-19. […]
ClearBalance and HFMA Host Virtual Awards Program to HonorTop-Performing Health Systems SAN DIEGO – June 29, 2020 – Making care affordable for patients has never been more important than it is today. For the sixth consecutive year, ClearBalance® HealthCare has recognized several health systems for their ability to use its patient financing services to greatly […]
Slowly but surely, hospitals and health systems have begun opening their doors for elective, essential surgeries that had been shuttered by COVID-19 care priority. Understandably, patients have been reluctant to return, driven partly by safety concerns as well as new concerns about their out-of-pocket costs. The question then is: If you open the doors, what […]