ClearBalance Builds on Patient Loan Demand with New Division

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New Group Anticipates Changing Dynamics of Patient Pay SAN DIEGO, Jan. 22, 2018 –Health systems today must balance patient reimbursement with consumer expectations for an affordable, retail-like experience. There’s much at stake for a patient pay strategy that differentiates a health system and creates loyal consumers. ClearBalance® has created a new division, Customer Success and […]

Healthcare Loan Program Helps Create Captured Consumer

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Patient Cost of Care is Top of Mind SAN DIEGO – Healthcare organizations that offer and promote long-term financing to help patients pay their cost of care stand a better chance of increasing market share and preventing network leakage. According to the third annual Healthcare Consumerism study sponsored by ClearBalance®, 90 percent of patients/consumers surveyed […]

Hackensack Meridian Health and St. Vincent Named Top Performers in Making Care Affordable

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Health Systems Exceed Metrics Based on ClearBalance ROI Value Model San Diego, June 26, 2017 – Hackensack Meridian Health, an integrated network of healthcare providers serving patients in New Jersey, and St. Vincent, part of Ascension – the nation’s largest Catholic and non-profit health system, serving patients in central and southern Indiana, are winners of […]

ClearBalance Consumerism Study Finds Patients Seek Affordable Healthcare Financing

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SAN DIEGO, Sept. 14, 2016 – Healthcare is a big-ticket expense that requires long-term financing, according to 91 percent of patients/consumers responding to the ClearBalance® Healthcare Consumerism study. Now in its second year, the Healthcare Consumerism study measures awareness, satisfaction and loyalty with the ClearBalance consumer-friendly loan program. It also measures patients’ use of the program and […]

Health Systems Adapt to Era of Two-Payer Reimbursement

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SAN DIEGO, June 17, 2016 — Patient-pay medical cost obligations are growing at roughly 20 percent annually, so health systems must position for a new era where reimbursement from both commercial payers and patients is paramount. The two-payer reimbursement strategy should meet the needs of patients who want to pay their medical bill but need […]

Patient Loan Program Drives Loyalty for Healthcare Facilities

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SAN DIEGO, Aug. 17, 2015 – As more health systems consider consumer strategies to gain patient loyalty, an extremely successful tactic is to make care affordable. According to a new healthcare consumerism research project, 94 percent of patients said they would return to a healthcare facility that offers a loan program. And 93 percent said […]

ClearBalance Provides Transparency to Evaluate Patient Loan Programs

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SAN DIEGO, June 22, 2015 – As a pioneer and the leading provider of consumer-friendly patient loan programs, ClearBalance® continually demonstrates innovation. Today ClearBalance announced that its proprietary ROI Value Model™ is the first to receive the Peer Reviewed by HFMA® designation in a newly created category of ROI Calculators. The ClearBalance ROI Value Model […]

Patient Pay Efficiencies Key to Unlocking Affordable Care

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SAN DIEGO, Dec. 10, 2014 – With high-deductible health plans (HDHPs) on the rise, a majority of CFOs and VPs of Patient Financial Services say patient revenue will be critical to their organization’s financial strategy, according to an exclusive survey about patient pay commissioned by ClearBalance®. The study showed that 63% of respondents place a […]

Loan Program Fuels Satisfaction and Growth

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SAN DIEGO, Oct. 21, 2014 – As more patients assume greater financial burden for their health care, progressive health systems are making care affordable, reducing collection costs and bad debt and increasing market share. “Forward-thinking health systems realize that more of their revenue will come from the rising demographic of patients who need an affordable […]