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News | February 27, 2024

ClearBalance Healthcare Appoints Jennifer Graves as Vice President of Sales for the Northeastern United States

San Diego, CA – ClearBalance Healthcare is thrilled to announce Jennifer Graves as Vice President of Sales, overseeing the Northeastern region of the United States, encompassing New York, New Jersey, Maine, Massachusetts, New Hampshire, Vermont, Connecticut, Pennsylvania, Delaware, Maryland, Rhode Island, and Washington D.C. Originally from Long Island, New York, Jennifer brings nearly a decade of experience in the healthcare industry, specializing in solutions that streamline workflow processes and enhance revenue for healthcare providers and systems across the Northeast.

Before joining ClearBalance Healthcare, Graves demonstrated her expertise at Commerce Healthcare for nearly four years, focusing on affordable patient lending options. Her extensive background also includes pivotal roles at McKesson and its successor through merger, Change Healthcare, where she supported healthcare providers with essential pre-service front-end solutions, such as Authorizations, Estimators, and Registration tools.

Jennifer’s relocation to Long Island City, Queens, four years ago marked a continuation of her successful remote consultancy, leveraging her comprehensive knowledge to bolster healthcare solutions throughout her territory. Her dedication to improving point of service collections and empowering healthcare staff to confidently communicate payment options to patients has significantly reduced uncompensated care and bad debt for numerous organizations.

Jennifer is an active member of the Healthcare Financial Management Association (HFMA) Metro NY, contributing to several committees, including the New Jersey HFMA Education and Women’s Leadership Committee, and the HFMA MA-RI Women’s Leadership Committee, for the past two years. Her recent nomination for the Metro NY Board and her addition to the HFMA NY Metro Events & Newscast Committee underscore her commitment to the field. Additionally, Graves’ insights were highlighted when she spoke on the NJ Women’s Leadership Conference Remote Work Panel last spring, with plans to participate in another panel this May 2024, among other respected healthcare CFOs and executives. Furthermore, she earned her HFMA Certified Revenue Cycle Representative Certification in July 2023, adding a valuable credential to her already impressive resume.

“We are incredibly excited to welcome Jennifer Graves to our leadership team,” said Tom Cook, Senior Vice President of New Business Development at ClearBalance Healthcare. “Her wealth of experience and deep understanding of the healthcare industry, especially in the Northeast, will be instrumental in furthering our mission to provide accessible and affordable healthcare financing solutions. Jennifer’s strategic approach and proven track record in enhancing healthcare systems’ operational efficiencies and financial performance align perfectly with our goals.”

Jennifer Graves’ appointment is effective immediately, and she will be based out of the Northeastern United States, continuing to work closely with healthcare providers and systems to offer ClearBalance’s innovative patient lending solutions.

About ClearBalance Healthcare
At ClearBalance Healthcare, we understand that health and wellness extend beyond clinical care to include the financial well-being of our patients. We are revolutionizing patient financing engagement ensuring patients feel supported not only in managing their expenses but also in navigating the complexities of healthcare finance. Through innovation, compassion, and unwavering commitment, we aim to deliver an exceptional and thorough financial experience, reinforcing our role as compassionate allies in our patients’ health journeys. Excellence in patient financing is just the beginning; our true mission is to empower patients, foster financial confidence, and contribute to a healthier, more informed community. Advancing Healthcare. Engaging Patients.

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