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Blog | May 21, 2020

If You Open the Doors, Will They Come?

Slowly but surely, hospitals and health systems have begun opening their doors for elective, essential surgeries that had been shuttered by COVID-19 care priority. Understandably, patients have been reluctant to return, driven partly by safety concerns as well as new concerns about their out-of-pocket costs. The question then is: If you open the doors, what are the drivers that will entice patients to come? Listen in on our ClearBalance Chat to hear Sr. Revenue Cycle Strategist Pete Thompson and VP of Marketing Laurie Heavey discuss health system preparations and realities of life past the “flatline curve of COVID-19.”

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