ClearBalance Resources
Explore news, events, archives and information on how ClearBalance HealthCare® helps healthcare providers deliver a rewarding patient financial experience and improve revenue cycle outcomes.
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Events
Archives
White Paper
Patient Pay 2025
Since 2010, changes in healthcare coverage with patient’s financial cost of care, including higher deductibles, has become a burden to both consumers and healthcare providers. But we can make a difference to make care more affordable for consumers and take the stress off cost management for providers. Download the whitepaper
Blog Posts
The Impact of Inflation on Healthcare
Consumers’ ability to pay their out-of-pocket medical costs is an ongoing challenge, even causing one-third of Americans to delay or forego care. Rising inflation is bringing healthcare affordability front-and-center with healthcare executives. According to a recent Gallup poll, 32% of Americans surveyed said inflation or the high cost of living…
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No Surprise: No Surprise Billing and Price Transparency Key Concerns for RCM Teams
ClearBalance HealthCare® partnered with Becker’s Hospital Review to host a roundtable with SVPs and VPs of revenue cycle. The topic was “Key Considerations of a Consumer-First Financial Engagement Strategy.” Taking center stage as a key concern: Managing to regulatory requirements for price transparency and the No Surprise Billing Act. Based…
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Patient/Consumer Financial Engagement Top 10
The idea of patient engagement has evolved over time, but probably most dramatically during the last five years. What was once solely a concept to ensure a patient was fully participative in clinical care has morphed to include the financial perspective. ClearBalance HealthCare® shared its Top 10 list of successful…
Read more »Patient Pay Resources
ClearBalance Consumerism Study
Listen in to the latest results of the ClearBalance Healthcare Consumerism study. Joining us to dive into the results with Cynthia Porter, principal of Porter Research. For nearly 30 years, Cynthia and her team have specialized in healthcare industry market research and have tracked consumers’ perceptions about healthcare costs and expectations about how healthcare organizations can make care affordable.
Listen to the Healthcare Experience Podcast.
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ClearBalance ROI Value Model – Peer Reviewed by HFMA
Now in its sixth consecutive year of Peer Review status, ClearBalance HealthCare® initially achieved Peer Review recognition for its ROI Value Model in 2015. The model is the first and only tool to establish nationally recognized patient financing performance standards. In 2016 ClearBalance announced its inaugural ROI Value Model Performance Awards. The program measures health systems’ annual metrics to reduce bad debt from patient pay.
2022 Award Winners
Announcing its eighth annual Top Performers, ClearBalance recognizes 15 health systems that excel at creating a positive patient financial experience.
View all winners2017-2021 Award Winners
2017
Hackensack Meridian Health and
St. Vincent in making care affordable
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2018
Hackensack Meridian Health, Novant Health,
VCU Health and Mosaic Life Care for patient financing performance
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2019
CentraCare Health and MaineGeneral Health
for improved revenue cycle and patient satisfaction metrics
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2020
Seven health systems for ROI and greatest patient impact
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2021
ClearBalance recognizes 15 health systems from across the country
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Patient Pay Trends
What healthcare consumers say about their cost of care and patient financing options
