By: Laurie Heavey, VP Marketing CentraCare is an eight-hospital health system in central Minnesota and a back-to-back winner of the ClearBalance® Top Performer award. Sherri Liebl, Executive Director of Revenue Cycle recently spoke with Susan Morse, Managing Editor at HIMSS Media. During their HIMSS TV interview, Sherri shared six strategies to engage patients amid COVID-19. […]
By Laurie Heavey, VP Marketing March 23, 2020, marks 10 years since the Affordable Care Act (ACA) was signed into law. Public opinion still is divided about the ACA’s results toward true healthcare reform. In fact, during the past decade, the Kaiser Family Foundation (KFF) has conducted 102 public opinion polls that show many views […]
SAN DIEGO, Jan. 27, 2020 – U.S. out-of-pocket healthcare spend, including consumer copayments, deductibles and spending not covered by insurance, was more than $375 billion in 2018, according to the Centers for Medicare & Medicaid Services (CMS). CMS projects 43 percent growth in patient out-of-pocket financial responsibility between now and 2027. Increasing consumer responsibility for […]
A Focus on Patient Engagement Enhances Satisfaction and Financial Performance Harrisburg, Penn., June 24, 2019 – UPMC Pinnacle has undergone significant operational changes, including overhauling its revenue cycle IT system and adding new facilities throughout south central Pennsylvania. In September 2017, the health system joined UPMC. Throughout UPMC Pinnacle’s history, the Revenue Cycle team continues […]
(L-R) HFMA’s Todd Nelson, Patrice Taleff, UPMC Pinnacle, Karen Hoffman, CentraCare Health, Stacey Russell, MaineGeneral Health and Pete Thompson, ClearBalance ClearBalance Honors CentraCare Health and MaineGeneral Health for Improved Revenue Cycle and Patient Satisfaction Metrics SAN DIEGO, June 24, 2019 – CentraCare Health in Minnesota and MaineGeneral Health in Maine have been named 2019 Patient Financing […]
ClearBalance records another strong year of growth for its patient financing solution in 2018 SAN DIEGO, Jan. 9, 2019 – Confirming that consumers increasingly want and need long-term patient financing to cover their out-of-pocket medical expenses, several new health systems began offering the ClearBalance® zero-interest patient financing program in 2018. Adding to their ranks were […]
Patients Share and Compare Financial Experience Stories SAN DIEGO, Dec. 11, 2018 – Just as consumers shop for the right care experience, now they think about the financial experience, too. According to the ClearBalance® 2018 Healthcare Consumerism study, 79 percent of respondents will ask their provider about payment options. What’s more, 94 percent expect […]
NAHAM members: be sure to attend this webinar to hear secrets to success with patient pay. Featuring Deborah Vancleave, Vice President of Revenue Cycle at Mosaic Life Care.
ClearBalance Honors Health Systems that Balance Patient Pay Affordability and Revenue Cycle Improvement SAN DIEGO, June 25, 2018 — Hackensack Meridian Health in New Jersey, Novant Health in North Carolina, VCU Health in Virginia and Mosaic Life Care in Missouri are top winners in the 2018 ClearBalance® Patient Financing Performance awards. The annual awards program […]
More Health Systems Turn to ClearBalance Patient Financing SAN DIEGO, June 4, 2018 – Maximizing patient reimbursement is a No. 1 priority, according to 57 percent of health system leaders responding to a patient pay trends survey by Vantedge Research and ClearBalance®. And 54 percent regard patient loyalty as important to solidifying future market share. […]