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List of ClearBalance Services

ClearBalance offers an extensive array of services designed to provide comprehensive financial solutions for healthcare providers and their patients.

Our offerings include Revenue Cycle Management and Optimization, which ensures timely reimbursement. We provide Accounts Receivable Services that encompass ethical patient self pay programs and automated workflows to enhance efficiency. Our tailored Patient Financing Solutions allow for flexible financing options that ease the financial burden on patients. Additionally, we integrate advanced technology seamlessly into operations, implement customized engagement strategies, and offer expert financial counseling to guide patients through their healthcare expenses. We also focus on developing Strategic Programs and Alliances with industry leaders, maintain ethical financial practices, and conduct Education and Awareness Programs to promote financial transparency and responsibility. Together, these services empower healthcare organizations to enhance patient satisfaction while improving their financial performance.

Comprehensive List of Services

Self Pay Revenue Cycle Management (RCM) & Optimization

• Optimization of billing and statement processes.
• Timely and accurate reimbursement strategies.
• Accounts receivable management.
• Revenue cycle analytics for actionable insights and identifying inefficiencies.
• Comprehensive revenue cycle solutions to enhance financial performance.
• Data-driven insights to pinpoint areas for improvement and implement effective strategies.

Self Pay Accounts Receivable Services

• Account Resolution Programs: Ethical and effective strategies for recovering overdue accounts, minimizing outstanding balances, and maintaining positive patient relationships.
• Accounts Reconciliation: Matching payments to outstanding invoices accurately to ensure precise financial records.
• Automated Workflows: Implementation of automated processes for managing accounts receivable, reducing manual intervention, and improving efficiency.

Patient Financing Solutions

• Tailored financing options that meet the needs of patients, enhancing their ability to manage healthcare expenses without financial strain.
• Flexible financing options with no interest.
• Easy enrollment and account management processes for patients.
• Multiple payment options to suit patients’ financial needs.

Technology Integration

• Seamless integration of patient portals and other advanced technologies, including Epic, MyChart, and all other electronic hospital information systems (HIS).
• Enhancing operational efficiency through automated workflows and digital solutions.

Customized Engagement Strategies

• Complete billing solutions with tailored communications to keep patients informed and engaged, with our Doorstep(TM) platform.
• Patient portal integration for seamless communications.
• Automated workflows to streamline financial operations.
• Patient Appointment Reminders and targeted patient communications to notify patients and keep them informed about their care.

Patient Financial Support

• Advice on available financial assistance programs.
• Guidance on navigating financing options.

• Access to a live call center operated in the US by ClearBalance, allowing patients to speak with a real person for comprehensive discussions about their financial options.

Strategic Financial Programming and Alliances

• Collaborations with industry leaders to provide best-in-class revenue cycle programming.
• Innovative solutions leveraging advanced technologies.
• Implementation of strategies that drive financial efficiency and patient satisfaction.

Patient Communication and Support

• Dual focus on revenue cycle management and patient engagement.
• Reducing financial stress through exceptional patient financing solutions.
• Enhancing patient satisfaction and support throughout their healthcare journey.

Education and Awareness Programs

• Financial transparency initiatives to educate patients about their financial responsibilities.
• Support resources for continuous patient education and engagement.

Ethical and Compliant Financial Practices

• Maintaining positive patient relationships through ethical account resolution programs and ensuring compliance with legal standards.
• Offering guidance and support to patients, ensuring that each interaction aligns with ethical standards and regulatory requirements.