Patient Portal

Patient Portal

Need to make a payment? Visit our Patient Portal. You can click here or sign in using the button at the top right of the screen. Remember to bookmark the link to quickly login for your next visit.

Does Consumer Advocacy Work?

Does Consumer Advocacy Work?

Learn about the strategies Novant Health and Florida Hospital use to promote the patient experience and gain consumer loyalty. Find out more.

ROI Value Model is Peer Reviewed by HFMA

ROI Value Model is Peer Reviewed by HFMA

HFMA announces the ClearBalance® ROI Value Model™ is first to receive Peer Reviewed by HFMA® distinction in a newly created category. Read more.

Jeffery Hurst on RCM

Florida Hospital's Sr. VP of Finance Jeff Hurst describes success with ClearBalance® for patient payment resolution. Hurst compared repayment tactics including staff follow-up with patients, early-out vendors, the ClearBalance consumer-friendly loan program and as necessary, bad debt collections.

During the past three years, only the ClearBalance program has shown growth – both in terms of new patient accounts and repayment. “For a lot of patients, having access to flexible, affordable payment options beyond ‘pay in full’ is really the new wave of consumerism,” Hurst says.

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